Repair and Restoration

At Rug Import, we take immense pride in our high-quality rugs. However, with time, wear and tear are inevitable. To maintain their beauty, we emphasize the necessity of proper repair and restoration. Our in-house cleaning services are comprehensive, aiming not just to clean but to rejuvenate your rugs, ensuring they continue to grace your space with elegance. Trust us to handle every aspect of repair and restoration with the care your cherished rugs deserve.

Step 1: Inspection

  • Every rug undergoes a meticulous inspection and assessment to determine its unique repair requirements. Any requests from our clientele are duly recorded and taken into consideration. The rug is then meticulously photographed with a state-of-the-art high-resolution camera, capturing every intricate detail with unparalleled precision.

Step 2: Cleansing

  • Our exclusive dust elimination procedure commences, delicately purging and eliminating any unwanted debris from your precious rug. Prior to contact with the rug, water undergoes meticulous micro-filtration to meet the highest laboratory standards. The rug is then treated with the utmost care, as gentle, circular brushes apply precise pressure to ensure a thorough cleanse. The fringe is meticulously hand washed, guaranteeing a flawless and delicate cleaning.

Step 3: Drying

  • In a matter of mere minutes, a staggering 90% of water is expertly extracted, ensuring minimal exposure to moisture. The rug is then meticulously brushed in a singular direction, resulting in a stunning restoration of its natural luster. The final drying process takes place within our bespoke 60-foot drying rooms, custom-engineered to perfection. Our specialized panels are designed to eradicate any trace of mold and repel dust, ensuring a pristine and luxurious finish.

Step 4: Restoration

  • The art of restoration commences with the meticulous identification of the precise target areas. Our team of skilled artisans takes great pride in providing unparalleled care to ensure the flawless rejuvenation of your cherished piece. Our repairs are masterfully crafted to seamlessly blend with the surrounding fibers, rendering them indistinguishable from the rest of the opulent rug.

Step 5: Final Inspection

  • Commencing the ultimate quality control examination, our team of experts meticulously scrutinizes every inch of the exquisite rug. With the aid of precision-controlled brushes, the surface undergoes a final reconditioning, ensuring that it is nothing short of perfection. Once the rigorous inspection is complete, our esteemed white-glove delivery team carefully packs the rug, ready to embark on its journey home. Rest assured, your treasured possession will be delivered with the utmost care and sophistication.